1. Services provided
Depending on availability, qualifications, location, and applicable law, TVVS may provide mobile and in-person notary services, corporate notary support, apostille facilitation, ink fingerprinting only, Form I-9 authorized-representative services, DNA specimen collection and chain-of-custody coordination, background screening coordination, non-DOT drug testing and specimen collection, preliminary non-DOT breath alcohol screening, DOT breath alcohol screening and confirmation through a qualified technician, employee onboarding support, workforce compliance administration, on-site verification events, and DOT-regulated collection services when offered and compliant. Not every service is available at all times or locations.
2. Professional role and scope
TVVS performs only the service specifically requested and agreed upon. Unless expressly stated, TVVS is not a law firm, attorney, medical provider, laboratory, government agency, employer, hiring decision-maker, Medical Review Officer, Substance Abuse Professional, or document-acceptance authority. TVVS does not provide legal, medical, immigration, tax, employment-law, or clinical advice.
3. Client responsibility
Clients are responsible for providing complete and accurate information, identification, employer or testing authority details, requested service, document destination, and instructions reasonably required for the service. Inaccurate or incomplete information may result in delays, rejection, recollection, reprocessing, or additional disclosed fees.
4. Scheduling and confirmation
Booking requests may be submitted online, by phone, email, or another designated TVVS channel. A request is not a confirmed appointment until TVVS communicates confirmation, subject to availability, location, staffing, equipment, required documentation, and disclosed payment terms.
5. Payment, pricing, and cancellation
Published prices apply to the service described. Additional services and customized business solutions may carry separately disclosed charges or individual quotes. Clients should request cancellation or rescheduling at least 24 hours before standard appointments. Refunds and applicable charges follow terms disclosed at booking or in a written agreement and applicable law.
6. Mobile and after-hours services
Mobile appointments may include separately disclosed travel or dispatch charges. After-hours availability depends on staffing, location, equipment, and confirmation. Applicable fees must be disclosed and accepted before they apply. TVVS does not guarantee emergency response times or 24/7 availability.
7. DOT and non-DOT testing
DOT testing follows applicable 49 CFR Part 40 requirements. DOT breath alcohol screening and confirmation differ from preliminary non-DOT breath alcohol screening. TVVS performs collection and testing functions within its role and does not act as an MRO, determine employment eligibility, or guarantee test results.
8. DNA, I-9, screening, and fingerprinting
TVVS may provide DNA collection and chain-of-custody coordination; laboratory testing and reporting are handled by the applicable laboratory. TVVS may act as an employer-authorized representative for Form I-9 services, while the employer retains compliance responsibility. Background screening is coordinated through authorized providers; TVVS does not independently conduct investigations or make hiring decisions. TVVS provides ink fingerprinting only and does not offer LiveScan or electronic fingerprinting.
9. Notary and apostille facilitation
Notary services are subject to satisfactory identification, signer willingness and awareness, document requirements, and applicable Minnesota law. TVVS does not provide legal advice, choose a notarial act for a signer, or prepare legal documents. TVVS facilitates apostille submissions but does not issue apostilles or guarantee governmental processing or acceptance.
10. Employer agreements and third parties
Employer screening programs, on-site events, onboarding packages, and recurring arrangements may be governed by separate written agreements. Third-party laboratories, providers, training platforms, or partners may have their own service terms and policies.
11. Privacy, website use, and intellectual property
Sensitive information is handled through designated vendor systems and controlled in-office procedures, as applicable. Please see the Privacy Policy for more information. Visitors may use this website only for lawful purposes and may not interfere with its operations or attempt unauthorized access.
12. Availability, disclaimers, and governing law
Services depend on personnel, equipment, location, authorization, partner availability, and applicable rules. TVVS does not guarantee laboratory findings, employment outcomes, government decisions, or document acceptance. These terms are governed by Minnesota law, subject to applicable mandatory law and rights that cannot legally be waived.
Questions about these terms? Contact TruVision Verification Services LLC at info@truvisionverify.com or 7800 Metro Parkway, Suite 300-09, Bloomington, MN 55425.