1. Introduction
TruVision Verification Services LLC (“TVVS,” “we,” “our,” or “us”) respects the privacy of individuals, employers, organizations, and visitors. This policy describes how we collect, use, disclose, and protect information in connection with our website, appointment scheduling, customer inquiries, and professional verification and screening services.
2. Information we collect
Depending on how you interact with TVVS, we may collect contact details, requested services, appointment information, employer or business details, communications, and website usage information. Service-related information needed for a requested service is handled through designated vendor systems and controlled in-office procedures, as applicable.
3. How we use information
We may use information to schedule and manage appointments, respond to inquiries, provide requested services, coordinate with authorized laboratories and service partners, maintain business records, process applicable payments, comply with legal obligations, and improve operations.
4. Website booking and third-party technology
Our website may use Wix and related service providers for hosting, scheduling, contact forms, and administration. Information submitted through those features may be processed under the providers’ terms and privacy practices. Links to third-party websites may be subject to the destination site’s own policies.
5. Sharing and disclosure
TVVS may share information as needed to provide requested services with authorized laboratories, Medical Review Officers, screening partners, employers or representatives when authorized, technology providers, and government authorities when legally required or permitted. TVVS does not sell personal information as part of its ordinary business operations.
6. Testing confidentiality
Drug and alcohol testing information may be subject to additional federal or state confidentiality rules. DOT testing is governed by applicable provisions of 49 CFR Part 40. Non-DOT testing may be governed by employer policies, authorizations, agreements, and applicable state laws.
7. Security and retention
TVVS uses administrative, physical, and technical safeguards appropriate to the information and services. Information is retained for periods reasonably necessary to provide services and meet legal, regulatory, contractual, and business recordkeeping requirements. No system or electronic transmission can be guaranteed completely secure.
8. Cookies and analytics
Our website may use cookies and similar technologies for functionality and to understand visitor interactions. Certain technologies may be operated by Wix or other authorized providers. Visitors can manage browser settings and any applicable on-site preferences.
9. Privacy requests
Depending on applicable law and circumstances, individuals may request access to, correction of, or deletion of certain information, subject to identity verification and recordkeeping obligations. Contact TVVS to submit a privacy-related request.
10. Children’s privacy
Our general website and online booking services are not directed toward children under 13. Certain services may involve minors when properly requested and authorized by a parent, legal guardian, or other authorized individual.
11. Training portal
The separate portal at training.truvisionverify.com is powered by Accredited Training Academy. Accounts, courses, payments, and completion documentation may be administered under the training platform’s own policies.
12. Updates and contact
TVVS may update this policy to reflect changes in operations, technology, law, or information practices. Questions may be sent to info@truvisionverify.com or mailed to 7800 Metro Parkway, Suite 300-09, Bloomington, MN 55425. Effective date: July 16, 2026.
Contact information
TruVision Verification Services LLC
7800 Metro Parkway, Suite 300-09, Bloomington, MN 55425
info@truvisionverify.com